Terms of Service
Last Updated: 2/9/2026
Welcome to the Solas Physio website. By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please discontinue use of this website immediately.
1. General Information and Disclaimer
The content provided on this website, including text, graphics, images, and other material, is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
Always seek the advice of a qualified physiotherapist or other healthcare provider with any questions you may have regarding a medical condition.
Never disregard professional medical advice or delay in seeking it because of something you have read on this website.
If you think you may have a medical emergency, call emergency services immediately.
2. Services Offered
Solas Physio provides physiotherapy and physiotherapy-led Reformer Pilates services.
Bookings: All appointments must be booked through our designated booking system, BookingHawk for reformer Pilates and through Telephone for Physiotherapy
Eligibility: Clients for Reformer Pilates classes are responsible for disclosing any relevant medical history, injuries, or pregnancy to the instructor prior to commencing any session.
Outcomes: While we strive to provide the highest standard of care, we cannot guarantee specific clinical outcomes or a specific timeline for recovery.
3. Cancellations and No-Shows
To ensure we can accommodate all our patients, we require notice for any changes to your appointment.
Cancellation Policy: We require at least 24 hours notice to cancel or reschedule an appointment.
Fees: Cancellations made within 8hrs of the appointment time, or failure to attend an appointment ("no-show"), will incur a fee of full amount for Pilates & 20% for Physiotherapy.
Note: This policy applies to all services, including Reformer Pilates classes.
4. Payments and Refunds
Payment: Payment is due [at the time of booking for Pilates at the time of service for Physiotherapy.
Refunds: All services are non-refundable once rendered. If you have purchased a class package or prepaid treatment plan, please see our specific package terms.
5. Intellectual Property
All content on this website, including the "Solas Physio" brand, logos, designs, text, and images, is the property of Solas Physio. You may not reproduce, distribute, or use our intellectual property without our express written permission.
6. Third-Party Links
Our website may contain links to third-party websites (e.g., booking software, payment gateways, or affiliate partners). We do not control these websites and are not responsible for their content, privacy policies, or practices. We encourage you to review the terms and policies of any third-party site you visit.
7. Limitation of Liability
To the fullest extent permitted by Irish law:
Solas Physio excludes all liability for any direct, indirect, or consequential loss or damage arising from your use of this website.
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, or any other liability that cannot be excluded by law (including rights under Irish consumer protection legislation).
8. Changes to Terms
We reserve the right to update these terms from time to time. Changes will be effective immediately upon posting to this website. Your continued use of the website constitutes acceptance of the updated terms.
9. Contact Us
If you have any questions regarding these terms, please contact us at:
Email: roisin.solas@gmail.com
Phone: +353868928132
Address: Solas-Physio, Main Street, Killaloe